Full-time Help Desk Technician

Kosciusko Chamber of Commerce

Lake City Bank
Job Description

Do you have experience troubleshooting software and hardware issues and enjoy providing prompt friendly service to your clients? Do you want to work for a company that cares about your future? As a Help Desk Technician located in Warsaw, Indiana, you will:

  • Provide first-line technical support to clients via phone, email and chat requests concerning software, hardware and user security
  • Maintain a high degree of customer service while providing support to clients
  • Log and take ownership of all support tickets
  • Work through diagnostic checklists during first line support and make appropriate escalation recommendations

  

Basic Qualifications Include:  

  • Ability to read, analyze and interpret technical procedures, or computer related banking regulations
  • Knowledge of Microsoft Server/Windows Operating Systems
  • Microsoft/Vender Certification preferred
  • High school diploma or equivalent required; One to two years related experience or training preferred

 

Hours: Monday - Friday 8:00-5:00 

 

Lake City Bank is proud to be an Equal Opportunity Employer including disability/veteran   

Contact Information